California residential appliance installer license prep class instal the new version for ios3/28/2024 ![]() %ASA-3-717009: Certificate validation failed. Ou=Class 3 Public Primary Certification Authority,o=VeriSign\, Inc.,c=US. For authorized use only,ou=VeriSign Trust Network,o=VeriSign\, Inc.,c=US, issuer name: No suitable trustpoints found to validateĬertificate serial number: 250CE8E030612E9F2B89F7058FD, subject name:Ĭn=VeriSign Class 3 Public Primary Certification Authority - G5,ou=(c) 2006 VeriSign\, Inc. Syslog output on the ASAv after an attempted registration can show this: %ASA-3-717009: Certificate validation failed. However, the ASAv can resolve and connect on TCP port 443 with a TCP ping. ![]() INFO: Sending test message to DDCEService Last License Server response message: Communication message send response error Last License Server response time: Mar 22 13:26:32 2016 UTC. Next Scheduled Retry Time: Mar 22 13:45:31 2016 UTC. Registration Start Time: Mar 22 13:25:46 2016 UTC ![]() The show license registration and call-home test profile license commands show these outputs. When an attempt is made to register an ASAv to the Smart Software Licensing Portal, the registration fails with a connection or communication failure. Specifically, the new certificate that is presented to the ASA is signed by a different Intermediate CA than the ASA expects and has preloaded. This was determined to be a certificate-related issue. After that migration, some ASA (Adaptive Security Appliance) devices fail to connect to the Smart Software Licensing Portal (which is hosted on ) when they register an ID token or while they attempt to renew current authorizations. This document describes how to address a change that occurred on March 2016 and October 2018, in which webservers that host were migrated to a different root Certificate Authority (CA) certificate. If your network is live, ensure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. ![]() The information in this document was created from the devices in a specific lab environment. This document is not restricted to specific software and hardware versions. There are no specific requirements for this document. This document describes how to ascertain ASA Smart Licensing failures that are due to a certificate handshake failure. ![]()
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